diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 6318065987
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This simplified process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try re-clicking the send button. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your account number has changed, try logging in with the new active number. If the number is incorrect, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can enjoy playing the app with the new features and improvements.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' withdrawal limits. Withdrawals are only possible for money earned through gaming activities, not for bonus rewards. The earned gaming funds can be withdrawn, but collected bonus funds cannot be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your required KYC (Know Your Customer) details must be uploaded and saved in the app. This includes your Aadhar card and bank details, as well as linking your UPI (Unified Payments Interface) account.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This can be a drawback to an otherwise efficient and speedy experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn by anyone. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be credited to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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